# Sign in to portal.bitwrx.ca

Self-service for tickets, invoices, cross-connect orders, smart hands, power & bandwidth telemetry, badge management, and audit logs across every Bitwrx site.

- Live ticketing & smart-hands scheduling
- Real-time power, BW and PUE telemetry
- Cross-connect ordering & LOA generation
- Invoices, tax docs and usage reports
- Role-based access for your team

**SOC 2** Type II

**ISO 27001** Certified

**PIPEDA** Compliant

**MFA** Required

## Sign in to your account

Use your Bitwrx work email. Single sign-on via your IdP is available for Enterprise customers.

Work email  
Password  
[Forgot?](/content/resources/portal/#forgot/index.html)  
Keep me signed in on this device  
Sign in →

or continue with

SSO / SAML

Microsoft Entra  
Google Workspace

**Demo only.** The live portal is at [portal.bitwrx.ca](https://portal.bitwrx.ca/). Contact your account engineer for credentials.

No account yet? [Request access →](/content/contact-us/?topic=portal/index.html)

## What's inside the portal

🎫

### Tickets & Smart Hands

File, route, and track support requests. Schedule smart-hands minutes with site engineers in any of our 6 Canadian DCs.

⚡

### Power & Telemetry

Real-time A/B feed utilization, per-rack PUE, environmental sensors, and historical trend graphs at minute resolution.

🔌

### Cross-Connects

Order new XCs, generate LOAs, track installation status, and visualize your fiber map across sites.

💳

### Billing & Invoices

Download monthly invoices, view usage reports, tax docs, and update billing contacts and payment methods.

🛂

### Badge Management

Provision and revoke site access for staff and vendors. Pre-register visitors, see entry/exit logs per site.

📊

### Audit & Compliance

SOC 2 evidence on demand. Tamper-evident access logs, ticket history, and configuration change reports.

## Need access for your team?

Account admins can invite engineers, billing, and security contacts with role-based permissions.

[Request Access](/content/contact-us/?topic=portal/index.html) [+1 (514) 500-5950](tel:+15145005950)