Sign in to portal.bitwrx.ca
Self-service for tickets, invoices, cross-connect orders, smart hands, power & bandwidth telemetry, badge management, and audit logs across every Bitwrx site.
- Live ticketing & smart-hands scheduling
- Real-time power, BW and PUE telemetry
- Cross-connect ordering & LOA generation
- Invoices, tax docs and usage reports
- Role-based access for your team
SOC 2 Type II
ISO 27001 Certified
PIPEDA Compliant
MFA Required
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Use your Bitwrx work email. Single sign-on via your IdP is available for Enterprise customers.
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Microsoft Entra
Google Workspace
Demo only. The live portal is at portal.bitwrx.ca. Contact your account engineer for credentials.
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What's inside the portal
🎫
Tickets & Smart Hands
File, route, and track support requests. Schedule smart-hands minutes with site engineers in any of our 6 Canadian DCs.
⚡
Power & Telemetry
Real-time A/B feed utilization, per-rack PUE, environmental sensors, and historical trend graphs at minute resolution.
🔌
Cross-Connects
Order new XCs, generate LOAs, track installation status, and visualize your fiber map across sites.
💳
Billing & Invoices
Download monthly invoices, view usage reports, tax docs, and update billing contacts and payment methods.
🛂
Badge Management
Provision and revoke site access for staff and vendors. Pre-register visitors, see entry/exit logs per site.
📊
Audit & Compliance
SOC 2 evidence on demand. Tamper-evident access logs, ticket history, and configuration change reports.
Need access for your team?
Account admins can invite engineers, billing, and security contacts with role-based permissions.