# Privacy Notice

Bitwrx is a Canadian company subject to Quebec Law 25 and the federal PIPEDA. We collect the minimum data we need to deliver service.

## What we collect

Account information (name, company, email, phone), billing information (only as needed for invoicing — payment data is handled by our PCI-DSS processor), service telemetry (power, bandwidth, ticket history), and security access logs (badge swipes, biometric hashes, camera footage).

## How we use it

To deliver service, bill correctly, secure facilities, and improve operations. We do not sell personal information. We do not use customer data to train AI models.

## Where we store it

All customer data resides in Canada. Backups are replicated between Bitwrx Canadian regions only.

## Your rights

You may request access, correction, or deletion of your personal data at any time by emailing [info@bitwrx.ca](mailto:info@bitwrx.ca).

## Questions about this policy?

Email info@bitwrx.ca — we respond within one business day.