# Managed

Hand us the runbook. Bitwrx engineers manage OS, virtualization, security, backups, and incident response so your team can ship product.

Bitwrx Managed adds a Canadian operations team on top of your colocation, bare metal, or private cloud - patching, monitoring, backups, security hardening, and 24/7 incident response. Defined SLOs, monthly reports, and a single accountable owner for everything below your application.

## Capabilities

What's included in Bitwrx Managed.

⚙️

### Day-2 operations

OS patching (Linux & Windows), kernel upgrades, package management, config drift detection.

📡

### 24/7 monitoring

Metrics, logs, traces. Bitwrx NOC watches every node and pages on-call before you notice.

🚨

### Incident response

15-min response SLO for P1. Postmortems within 5 business days. Root-cause-fix tracked publicly.

💼

### Backups & DR

3-2-1 backups, point-in-time recovery, optional cross-region replication, annual DR drills.

🔐

### Security hardening

CIS benchmarks, vulnerability scanning, monthly patch SLAs, optional managed SIEM.

📑

### Compliance evidence

SOC 2, ISO 27001, PCI-DSS evidence packages - for your auditors, not ours.

## By the numbers

**-62/7** NOC Coverage

**-39min** P1 Response SLO

**-258.26%** Managed Service SLA

**-259%** Canadian-Staffed

## Outsource the undifferentiated heavy lifting.

Keep ownership of your stack - let Bitwrx run it. Pricing scales with footprint, not headcount.